The Tech

Getting the Word Out About Your Awesome Work 17

• What kinds of things can the Media + Community team do?
• What is the process for getting help from the M + C team?
• Whom do I speak with about my project?
• What information should I have before we meet?
• How do I work with Creative Services?

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Setting up your account 1

• How to set up your Freshdesk account

Freshdesk tickets 3

• How to submit a ticket
• How to view your tickets
• How to reply to tickets

Knowledge Base 1

• How to view/use the Knowledge Base